Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unopened, unused, with all original tags attached, and in its original packaging. A receipt is required for all returns. Returns and refunds are subject to inspection and approval at The Urban Edge’s discretion.

You can contact us with any return questions at theurbanedgemn@gmail.com.

Exceptions / Non-returnable items

Opened or used items are not eligible for discretionary returns. We also do not accept returns of:

-Custom products, including special orders or personalized items

-Sale items or gift cards

These exclusions apply except where a return or refund is required by law. Please contact us if you have questions about your specific item.

Exchanges

To exchange an item, first request a return. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.

If approved, you’ll be refunded to your original payment method within 10 business days. Your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at theurbanedgemn@gmail.com.